Submit your proposal through the company profile form on our website. We’ll review it and provide further instructions via email

As a merchant, you operate under your own brand. Franchise partners represent the Enak brand and follow our business model.

You can reach us via the contact form on our website or send an email to our business development team

Yes, our partners provide catering for various events. Contact us for available menus and packages.

Refund and cancellation terms vary by merchant. Please refer to the individual merchant’s policy or contact us directly for assistance

Download the Enak.id app, create an account, select your food, confirm your order, make the payment, and wait for your food to be delivered to your address.

No, you can order as much or as little as you like.

Yes, you can add special requests in the "Order Notes" section when you place your order.

We accept payments via bank transfer, debit cards, credit cards, and e-wallets.

Delivery usually takes less than 1 hour after your order is processed.

Yes, you can cancel your order if you haven't paid yet. Once you've made the payment, the order cannot be canceled. Please wait for the delivery.

If there’s a problem, like incorrect food or if it doesn’t arrive, contact customer service within 24 hours. We’ll process your refund according to our policy

You can track your order through the "My Orders" section in the app

If you forgot your password, tap "Forgot Password" on the login page. You’ll get a link to reset your password via email or SMS.

You can update your personal details in the "Account Settings" menu in the Enak.id app.